在前两天的新闻中, 我说到了韩国的降噪软件GOYO改名为了Supertone CLEAR, 并以99美元的价格售卖. 当然, 其实他们在以99美元售价之前, 还给过Beta用户们一段时间的内购价格, $29美元.
在写完新闻后, 我回头看了看邮箱, 发现他们确实通知了我$29美元内购的邮件, 但被我无意中忽视了.
由于已经过了内购截止日期12月1日, 但我还是希望得到这个软件, 以29美元的价格. 于是我给他们写了封邮件, 希望能再给一个内购的机会.
我的去信:
Dear Supertone:
Hi! I think I’m in the first group who joined the GOYO to become beta users, but sadly I missed the beta user sales recently. I know it’s a bit late but may I ask, can I still have that $29 sale?
I have all the emails from GOYO team to prove that I’ve join the club for a half year. But truly it’s my fault to miss the sale, and I appreciate for your precious time and your reply.
Thanks.
一天后, 他们回复了. 他们居然首先表示的是对内购活动开展与结束得比较仓促而道歉, 然后表示, 不仅仅我会得到这个内购的机会, 他们还会将$29美元的内购机会延长到12月9日.
Supertone的回信:
Hi,
You’re receiving this response because you have submitted an issue with us regarding the GOYO Beta coupon code before it officially expired.
We acknowledge that we didn’t quite make it clear that the GOYO Beta coupon code would expire on December 2nd 00:00 UTC, so we are sharing with you a new coupon code that will expire on December 9th 00:00 UTC. Please note there will be no more extensions to the beta sale price, so please be mindful of the expiration date.
The new coupon code is EXT29.
Please check the following article on how to apply the code during checkout: https://support.supertone.ai/hc/en-us/articles/8316728856463-Where-do-I-apply-the-coupon-code-during-checkout-
We appreciate your support, thank you. 🙂
Best,
Nova
请注意, 临时新增的内购代码是 EXT29 , 并且截止日期为12月9日, 并且, 今后将不再会有类似的内购优惠.
于是, 我拿着这个临时开设的内购代码, 以$29美元的价格购买了CLEAR. 这款软件并不会以账号内产品的形式存在, 而是在以Paypal购买后, Supertone会发给你一封邮件, 内附CLEAR的注册码.
购买凭证:
接着, 下载他们的CLEAR产品, 安装VST3格式, 并在StudioOne中载入
这是一个奇特的经历, 在错过了Beta用户的首发内购后, 我还是幸运的得到了官方赠送的补救. 这让我对Supertone这个品牌有了发自内心的认可. 他们甚至为所有错过内购的Beta用户都弥补了一次机会, 并认为这是源于官方自身的应对不足而表示歉意.
不过, 至于CLEAR是否能对Clarity, RX, SpectraLayers等工作室一大堆降噪插件及软件造成冲击, 还是要取决于它的技术能力.
Supertone CLEAR
Supertone CLEAR is a de-noise and de-reverb voice separator audio plugin. Powered by cutting edge neural network models, CLEAR separates audio into three channels: ambience, voice, and voice reverb. The simple and intuitive three channel allows you to instantly take full control of the clarity of your voice. Powered by Supertone AI, CLEAR’s separation algorithm offers the highest performance, leaving minimal artifacts in the result.
Product Features
- Best-in-class De-Noise and De-Reverb performance
- Intuitive three-knob control
- Combined and split three-channel audio visualization
- Low CPU option for wider use
- Powerful channel controls for quick and accurate monitoring
- Online & offline workflow
Technical Specifications
- Operating Systems
- macOS 10.13 and above (Native support for Apple Silicon)
- Windows 10 and above (64-bit only)
- Supported Plugin Formats
- AU, VST3, VST, and AAX
- Sample Rate and Buffer Size
- 44100Hz, 48000Hz, and 96000Hz
- We recommend using an I/O buffer size of 256 or higher
Anyway, 我会在漫长的工作中不断测试CLEAR的能力, 并更新这个结果.
有趣的是, 我猜测可能就是因为我申请对Beta用户的再次宽限, 才让Supertone放出了EXT29的新内购代码. 我是在12月6日写的申请信, Supertone于7日下午给我的回复, 同时也在7日于网络上放出延长内购到9日的消息.
为什么我说是因为我的去信呢? 因为这个活动12月1日就截止.
如果在过了12月1日后, 他们意识到很多用户错过了信息, 那么就应该立即开启EXT29的计划, 那么我们用户应该在12月2日开始, 最多到12月4~5日, 就会收到邮件, 关于延长内购优惠的消息.
但很显然没有, 因为我错过了第一波内购, 也没看到任何补充消息, 所以才写的申请信. 而我写信的时候已经是6日了. 在我写信后, Supertone才进行了回复并出现了EXT29的两天的延长内购计划.
所以很可能是我的邮件, 展开了为期两天的延长内购.
从评论可以看出, 这一波延长内购, 再度引起了一系列的正向讨论及购买趋势.
积极沟通, 是可以解决问题的. 遇到问题, 主动去信, 咨询与解决, good thing gonna happen.
